Sydney, Australia – Distribution Central® Pty Limited, a leader in technology distribution and channel services, has signed on to deliver AdvaTel’s InTouch solution to the Australian and New Zealand reseller channel through its specialist unified communications and IP telephony business unit, Unity Systems®.
“Unity Systems is an ideal choice to take our InTouch solution to market, as they are well established in distributing Avaya and have a strong foot hold in the Small to Medium Business (SMB) IP Office market” said Phillip Wong, Director of Business Development at AdvaTel.
“InTouch is ideal for Avaya’s IP Office market and has been specifically designed with a full understanding of the different needs of SMBs.”
The InTouch software is a cost-effective and simple Unified Communications solution that is not a separate application, but a full integrated Outlook plug-in. It has been designed for SMBs to communicate with internal and external contacts easily across multiple platforms of communication via Avaya IP Office, Microsoft Outlook, Skype, MSN, Yahoo and Lync. Features include federated presence, click to dial, click to IM, click Email, click to SMS, Click to Pounce and view the users calendar status (whether they are in a meeting or out of office). This will ensure users make contact using the right form of communication the first time, which will result in the cost saving benefits and improved productivity.
“InTouch is a complementary fit to our Unity Systems portfolio and will be easy to order alongside our other vendor products, through our custom-designed and built online configuration tool,” said Nick Verykios, Managing Director, Distribution Central.
“Our system automatically shows which add-on products are compatible and makes it simple and efficient for partners to order the right add-on software all on the same quote. We’re offering a complete solution of unified communications with the applications.”
InTouch offers a range of benefits to the SMB customer; in particular it does not require a server or IT department to install and being an Outlook plug-in is always available when required. For more information, visit www.advatel.com.au.
AdvaTel, established 20 years ago, is an Australian software company which is a market leader in software solutions. The company provides Unified Communications, Soft Consoles, Telephony and Contact Centre solutions which are distributed via distribution partners throughout the world. Companies ranging from SME to Enterprise levels will enhance productivity and improve efficiencies as a result when deploying the AdvaTel solutions.
About Distribution Central
Unity Systems™ has been established to supply resellers with unified communications products, support services and regular income streams so they can provide leading-edge communications solutions to their customers while maintaining reliability, compliance, control and optimal performance for their clients.
Headquartered in Sydney and with a large branch office in Melbourne and other offices in Canberra, Brisbane, Perth and Auckland, Unity Systems concentrates solely on the Australian and New Zealand marketplace. We rely on our extensive base of reseller partners to cover the geographically dispersed Australian and New Zealand marketplace, and strategic relationships with key support partners allows us to provide support coverage within two hours across Australia and New Zealand.
Unity Systems is a business unit of Distribution Central®, a services hub that allows its vendors to benefit from the added value of a well-supported and highly trained channel.
AdvaTel Press Contact
Director of Business Development
Phone: +61 3 8695 8695
Distribution Central Press Contact
Sales & Marketing Director
Distribution Central Pty Limited
Phone: +61 2 8986 5000