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2nd March 2010/ — AdvaTel, a leading applications software designer and developer for the global telecommunications industry, today announced that it’s PhoneEasy IP Console telephony management software has successfully completed higher accreditation interoperability testing. PhoneEasy IP Console (Version 2.0.2) was tested in a Metaswitch lab facility and is verified as compatible with Metaswitch Release 7.0
PhoneEasy IP Console complements the Metaswitch platform through the provision of Unified Communications capabilities to the receptionists or department answering position’s desktop. The PhoneEasy IP Console operates as a SIP User Agent and integrates Telephony, E-mail, SMS Text and Calendar Mining into one single application. PhoneEasy IP Console will be showcased at the Metaswitch conference in Nashville, Tennessee starting 17th May 2010.
PhoneEasy IP Console includes all the benefits of a hardware console, but places it all on the receptionists PC screen allowing the receptionist to manage incoming and outgoing calls with just the click of a mouse, providing detail about who is calling or the person you are calling. PhoneEasy IP Console displays Presence status for extensions in your office, Calendar mining from Microsoft Exchange Server and the ability to dial Microsoft Outlook and Lotus contacts. PhoneEasy eliminates time wasted trying to call people who are in meetings or out of the office. PhoneEasy also sets up conferences, provides call back reminders and logs all call details.
Phillip Wong, Director of Business development of AdvaTel states, “We have been working closely with Metaswitch to provide a Unified Communication Console application to compliment the Metaswitch platform which includes Telephony, Email, SMS Text and Calendar Mining”. Mr Wong continues, “Advatel also takes great pleasure in working closely with the professional team at Metaswitch to produce a truly Feature-rich application to meet the needs of Metaswitch’s global customer base”.
“We are very pleased that AdvaTel’s PhoneEasy IP Console has become Metaswitch Accredited,” said Stefan Knight, vice president of strategic alliances at Metaswitch. “This signifies the highest level of testing by our in-house team, and reflects a greater commitment by AdvaTel to ongoing interoperability and joint support, which is important to customers offering business solutions.”
AdvaTel, Established over 17 years ago is a market leader in the development of IP Console and Desktop Telephony Management software as well as our QMC Contact Centre Management software. With sales in all markets including Asia Pacific, EMEA and North America, we can service all customers via our extensive reseller base.
Phillip Wong – Director of Business Development, AdvaTel: +61 3 8695 8695